How to complain effectively

Second Life purchase gone wrong! What do you do when you don’t get your order? I’ve paid L$500 for a product and I didn’t get it! What can I do? My friend Seshat write a valuable, solid common-sense how-to (Second) Life skills artilce for dealing with an order gone wrong. Excellent article, Ses.

How to complain effectively

You bought something – maybe from me, maybe from someone else – and you’re not happy with it. How do you get satisfaction?

Conversely: sellers, how do you know when a customer is doing their best to be fair about a transaction they’re unhappy with?

And how do you avoid being the Unruly Customer in a seller’s blog? This guy made it all but impossible for the seller to help him!

Read her article here.


1 Comment

  1. July 2, 2009 at 12:50 am

    […] [Note: This *is* a rant. And as a rant it may paint some vendors with a wide brush. Those of you who feel targeted might consider that this feedback from a potential customer is useful. Those who are in fact excellent vendors may agree, and see what they are doing well. For another side of the story, see How to complain effectively.] […]

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